I Work With You to Create Custom Woodwork You'll Love!
No-pressure collaboration centered on your unique project idea.
1. Tell me what you need.
2. I'll ask a few questions.
3. We'll decide together if it's a good fit.
Ever been "ghosted" by an online retailer?
Most of us have had a negative experience or two with online retailers. Personally, I have tried getting more information on a product before ordering, checking the status of my order, requesting support after my purchase just to be totally ignored and forgotten. This is especially tough if you have a seemingly simple question and you just can't reach anyone.
You need someone you can trust. When details and communication are important, I'm here for you. Not an automated response system or a support agent reading from a manual, just me. Eric.
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Local Yocal
I've lived in and around Grand Rapids, Michigan my whole life. I've invested my time, money, and energy into making the little piece of it I have better than how I got it. My goal is to grow and continue to support the local community that helped build me.
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On Budget
I won't try to sell you a Lamborghini if all you really need is a Honda. But I'll get you a hot rod if that's what you want, too! I generally ask for a rough budget pretty early on. It does us both a disservice if we are not in a similar realm at the start.
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When Ta Fold 'Em
As with any relationship, sometimes it just isn't the right fit. And that's okay. If I'm not able create what you need, I'm always willing to make a referral if I know someone else I trust who may be more suited to your unique project requirements.
Kind Words
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From Ingrid:
"...My daughter is picky. Not in a mean way, she just appreciates beauty! She was speechless when I got it out! Good job!! I’m talking you up to everyone I know!!… so glad I answered your ad!..."
★★★★★
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From Kaitlyn:
"Eric was extremely detail oriented to make sure everything was correct for his quote and finished project. He made us some very beautiful shelves...I would recommend Eric for any wood working need you might have!"
★★★★★
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From Lisa:
"I have several products from Gray Fox from wine glass holders to dog crates and leash hooks, and all of their stuff is of the highest quality. They really worked hard on every detail to create solid high quality products... We will be back for more soon!"
★★★★★
FAQ
Do I pay for custom projects in full up front?
Smaller projects (around $500) do need to be paid in full at the time of ordering. Larger custom work requires a 75% non-refundable down payment prior to being added to our schedule. This covers the cost of the materials and initial labor. The remaining 25% is due upon completion of the project.
Does your work come with a warranty?
No. Once it leaves my shop, I have no control over what happens to a piece. Now, if you have any issues, always reach out to me and I will see if there is anything I can do for you. It never hurts to ask!
Can I return a custom piece for a refund?
Unfortunately, I cannot accept custom project returns for a refund. If you have an issue, tell me what it is and I'll see what I can do to remedy the situation.
How long will my project take to be completed?
This is totally dependent on the size of the project and my current workload. Once we finalize the design I will give you a rough time frame for completion. The exception to this is if you have a hard deadline. But please be aware (even with a hard deadline) that your projected completion date is a goal, not a guarantee. Sometimes things happen beyond my control. However, I always strive to meet my deadlines regardless of unforeseen circumstances, but that may not always be possible in all situations.
Will you laser engrave an item I bring you?
No. I do not engrave customer-supplied one-off items (ex: YETI and Stanley tumblers). Anything can happen during the engraving process. I could have you sign a waiver that protects me from any liability in the event your item is ruined, but that could leave you feeling bad having a ruined item and me feeling bad having ruined it.